Payment Policy
If you need to cancel, please reach out to us within 2 days. Beyond that, a cancellation fee of 15% will be charged.
Certainly, we can begin processing your order with a 20% initial payment. The rest can be paid when your order is ready to ship. Please get in touch with us, and our team will assist you through this process.
Shipping
All items listed in our store are made to order just for you. It will take us 10-12 business days to create any jewelry, and details on shipping and processing times can be found on each product page. We offer international shipping to addresses worldwide. Please note that any duties or taxes imposed by your local government are the responsibility of the buyer. Pear Jewels is not liable for these charges, so we recommend checking rates in advance.
We provide 100% free shipping to the USA, Canada, Europe, Thailand, Hong Kong, Malaysia, Singapore, Indonesia, Taiwan, and India. For other countries, an economy shipping fee of USD 15 will be charged, and express shipping is available for USD 35. Express shipping does not affect processing time, which remains the same; it only shortens delivery time to 5-7 days. Economy shipping typically takes 17-19 days.
Once your order is shipped, we’ll provide you with a tracking number. Each item is fully insured for the final purchase price from the moment it’s in transit until it reaches its destination, and a signature is required upon delivery. Please be aware that Pear Jewels cannot be held responsible for delays caused by severe weather or other unforeseen conditions. Additionally, we are unable to ship to PO boxes.
Note: Express shipping do not reduce the time of processing, the time of processing remains the same, just the time of delivery reduces to 5-7 days working days. Once the order is shipped, we will update you with a tracking number. Once the order is shipped, we will update you with a tracking number.
Return & Exchange
https://pearjewels.com/pages/return-policy
30days return policy
Delivery
All the items listed in store will be made to order for you, it will take us 10-12 business days to make any jewelry for you for more details shipping and processing time is mentioned on individual.